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Last Updated · September 17, 2026

Email is the fastest way to reach us about an order; for anything urgent, call.

Phone: +1 (302) 397-3281 — Monday–Friday, 10:00–18:00 CET (04:00–12:00 US Eastern). Outside those hours, leave a message with your name and the email you used at checkout, and we call or write back the next business day.


Book, purchase, and download

support@silentroom.ai

For anything about We’ve All Become Prompt Engineers: payment, a download link that did not arrive, opening the files on your device, refunds, receipts, and invoices.

When you write about an order, include the email address you used at checkout — it lets us find your purchase without asking twice.


Journal

editorial@silentroom.media

For SilentRoom Journal: pitches, corrections, requests to quote or republish, and press.


Support hours and response times

Support hours (phone and email)Monday–Friday, 10:00–18:00 CET (04:00–12:00 US Eastern) — our team works remotely from Europe
Typical replyWithin one business day
Refund requestsWe respond within five business days, as set out in the Refund Policy
Weekends and public holidaysWe read mail, but replies may wait until the next business day

Company

SilentRoom Inc.
Registered address: 8 The Green, Suite B, Dover, DE 19901, USA
+1 (302) 397-3281 · support@silentroom.ai

SilentRoom Inc. is a Delaware corporation; the address above is its registered office for legal notices, not a store or an editorial office — the team works remotely from Europe, which is why support hours are set in Central European Time. The company publishes this site, the book, and SilentRoom Journal (silentroom.media). More about us on the About Us page; our policies: Terms and Conditions, Privacy Policy, Cookie Policy, Refund Policy, Disclaimer.

SilentRoom Inc. Registered address: 8 The Green, Suite B, Dover, DE 19901, USA +1 (302) 397-3281 support@silentroom.ai Support hours: Mon–Fri, 10:00–18:00 CET (04:00–12:00 ET) SilentRoom Journal (silentroom.media) is a publication of SilentRoom Inc.
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